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February 28 2020  PortuguesePortuguese

    Detalhes do anúncio

Oferta de trabalho Costumer service with French:Talent Search People

Descrição do emprego:

Referência da Emprego: Talent Search People
Referência da Emprego: Tempo Inteiro
Referência da Emprego: 13-2-2020
Zona Faro
Referência da Emprego: Call Center / Help Desk

     



  

Referência da Emprego:

Location: Faro , Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract

Organization

Our client is a leading multinational provider of domain registration services, web hosting, dedicated servers and cloud servers that is currently looking for technicians interested in collaborating with this project and keep the company on the podium.

JOB DESCRIPTION

The candidate will support the customers about the Company products and services.

As a Phone Support Technician, your main responsibilities will be:
- Identify the client's needs in order to advise and monitor them
- Triage, manage and scale second level support requests
- Respond to questions, requests for information and support requests about domains, email, hosting and web design tools
- Provide quickly and efficiently the information requested in order to provide a service of excellence.
- Follow up cases not solved at the first call.

REQUIREMENTS

Qualifications
- Native level of French
- Good knowledge of English and/or Spanish is a plus
- Good Communication skills
- Experience in customer service

Skills
- Good computer skills
- Knowledge of Microsoft Word, Excel and Outlook
- Knowledge in the area of registration and management of domain names (preferable)

Soft skills
- Strong motivation for the relationship with the client
- Client- and team-oriented
- High communication capacity
- Passion for learning and personal and professional development in a leading company in the Internet sector
- Passion for customer service and the spirit of mutual help
- Attention to detail
- Technical proactivity

OFFER

- Schedule: Monday to Friday from 8:00 to 17:00 or 9:00 to 18:00 rotative shifts.
- Direct contract with the company
- Stable and continuous design
- Continuous learning and evolution (ongoing training to stay updated with the new technologies)
- Salary framework according to the experience demonstrated and function performed

CONTACT

Elisabet Tena
(+351) 21 145 01 53
(+34) 93 231 00 00 (Ext. 207)
ifonseca@talentsearchpeople.com
  


Email de contacto:ifonseca@talentsearchpeople.com

Competências:

Categoria de emprego: Outras [ Ver todos os empregos de Outras ]
Requisitos linguísticos:
Tipo de emprego:
Remuneração: Não especificado
Grau académico: não especificado
Anos de experiência: Não especificado
Localização do emprego: Faro, Faro
Tipo de empresa Empregador
Data de publicação: 2020-02-14 / Viewed 11 times
Informação de contacto
Empresa: Talent Search People
Email de contacto: geral@talentsearchpeople.com


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