Detalhes do anúncio
Oferta de trabalho HR Generalist ? Porto:Sitel Portugal
Descrição do emprego:
HR Generalist ? PortoAnúncio nº:
Data de registo:
. Sitel Portugal
País da Emprego:
Distrito do anúncio:
Categoria do anúncio:
. Recursos Humanos
. Informação exclusiva JobMatch
Descrição da EmpresaWe are Sitel
Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base.
We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.
Descrição do anúncioWe are Sitel
Worldwide leaders of Customer Experience Management & Business Process Outsourcing, helping the largest brands in the world retain and grow their customer base.
We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.
What does an HR Generalist do for Sitel?
An HR Generalist carries out responsibilities in the following functional areas: Human Resource Information Systems (HRIS), employee relations, benefits, compensation and employment.
We are looking for an HR Generalist to strengthen our existing HR team. You will provide HR advice and support to our multinational Customer Service representatives in Porto. You will need to be proactive, able to perform a wide variety of tasks and be passionate about adding value to our business partners. You will join our rapidly growing and successful company, in a fast paced role and exciting environment.
» Work closely with the business to create an environment where people can do their best work.
» Work closely with your manager and HR colleagues, to contribute to HR projects, and provide ideas and suggestions.
» Compile and update employee records (hard and soft copies)
» Handle employee requests regarding human resources issues;
» Complaints and grievance procedures
» Compensation and benefits
» Employment law
» Employee relations
What do I need to be an HR Generalist with Sitel?
» Full working proficiency in Portuguese (C2 minimum)
» Full working proficiency in English &nb sp; (C2 minimum)
» Relevant work experience and/or education (Target 12 months)
» Strong communication and interpersonal skills
» Excellent organizational skills
» BS degree in Human Resources or related field
» Knowledge of and experience in the contact centre industry
» Knowledge of labour law
» Proficiency in other major European languages
Our compensation and benefits package
At Sitel we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are:
» Gross monthly Salary (x14)
» monthly meal allowance
» Private health insurance (applicable after 6 months) with an on-site Doctor
» 22 vacation days per year
Personal development opportunities
» Induction training
» Sitel University Program
» Career advancement
Celebrations & Recognition
» Customer Service Week
» Summer and Christmas party
» Vision Passion Purpose (VPP) Awards
» Corporate Birthdays
» Carnival, Halloween, Easter and many other celebrations
Health and well-being
» Health & Dental Insurance – Médis
» On-site Doctor
» Fresh fruit twice per week
If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible with the following reference: HRG/PO/SE.
Contact Information &nbs p; &n bsp; &nbs p;
If you have any questions regarding the position, feel free to contact the Recruitment Team.
For more information on Sitel go to our website, or have a look at our Facebook page.