🚀 Business Intelligence & Reporting Manager / Lead | Lisbon

Ready to lead data transformation and turn information into business impact?

At Konecta, we are looking for an experienced Business Intelligence & Reporting Manager / Lead to join our team in Portugal and play a key role in the transformation of our Data, Reporting and Analytics capabilities .

This is an exciting opportunity for a senior data professional who combines strong technical knowledge, business understanding and people leadership , and wants to have a direct impact on how data supports decision-making across a multinational organisation.

🎯 Your Mission

You will lead our Data & Reporting team , driving the evolution of our reporting, analytics and data management capabilities while supporting a broader transformation towards greater data centralisation, standardisation and business intelligence .

Working closely with senior stakeholders, you will help transform complex operational data into meaningful insights and scalable reporting solutions.

💡 What You'll Be Doing

• Lead and develop the Data & Reporting team
• Drive Business Intelligence, Reporting and Analytics initiatives
• Support the transformation and centralisation of data and analytics
• Develop and optimise dashboards, reporting frameworks and management information
• Translate complex data into clear, actionable business insights
• Identify opportunities for automation and reporting optimisation
• Ensure data accuracy, consistency and reporting quality
• Work closely with Operations and senior stakeholders to understand business requirements
• Support data-driven decision-making across multiple business areas
• Establish and improve data management, reporting and analytics processes
• Contribute to the development of scalable BI solutions for a growing international operation

👀 Who Are We Looking For? We would love to hear from professionals with:

• Strong experience in Business Intelligence, Data Analytics, Reporting or Data Management
• Previous experience leading or supervising a Data/BI/Reporting team
• Strong understanding of reporting structures, KPIs and business performance
• Experience working with large and complex datasets
• Strong analytical and problem-solving skills
• Ability to translate business needs into data and reporting solutions
• Experience working with senior stakeholders
• Strong communication and leadership skills
• Professional level of English

Experience within BPO, Contact Centre, Customer Experience or multinational environments would be highly valued. 🌍 Why Konecta?

This is more than a reporting role. You will have the opportunity to shape how we use data within the business , influence our transformation journey and work closely with local and international stakeholders.

You will join a global organisation where Data, Analytics and Business Intelligence are increasingly central to how we make decisions and drive performance.

📍 Location: Lisbon, Portugal

Interested?

If you are passionate about Data, BI and Analytics and are ready for a role combining strategy, transformation and leadership , we would love to hear from you.

👉 Apply directly through LinkedIn or reach out to our Talent Acquisition team for a confidential conversation.