Cash Investigations Officer

About The Job

• The Cash Investigations Officer is responsible to handle, manage and follow-up claims and queries regarding cash flows across several locations. The role deals with internal clients, counterparts and cash correspondents, being also responsible for dealing with several departments with Cash Management activities

Your Main Activities Are

• Provide solutions and operational/market assistance, as well as accurate and useful operational insight to internal clients and teams
• Perform Banking reconciliation
• Communicate with correspondents and counterparts
• Ensure that the investigation of any claim related to cash flows, either from clients or from counterparts, is solved within the desirable time frame, while assuring a quality support during the process
• Follow the activity closely, i.e. monitoring volumes evolution, workloads, recurring issues and present solutions as well as ideas for improvement
• Support management in all operational activity and also on the transversal projects when required
• Actively participate in all projects developed within the Department and BNP Paribas Portugal
• Monitor, report and mitigate the operational risk for all cases that the team is involved
• Provide suggestions to improve processes and procedures

Profile And Skills To Success

• Bachelor's Degree in Economics, Finance and Accounting
• Up to 2 years of Experience in Banking and Financial Operations
• Knowledge in Operations and Processes - Transaction processing and data capture
• Knowledge in Risk Management - Risk knowledge and awareness
• Proficiency in Microsoft Office Pack (Excel, Word and PowerPoint)
• Fluency in English
• Analytical Ability
• Attention to detail/rigor
• Organisational skills
• Client focused

Why joining BNP Paribas? BNP Paribas, The European Leader In Banking And Financial Services In Europe, Operates In 64 Countries And Has Nearly 180,000 Employees.

The Group Is Structured Around Three

Operating Divisions.

Its Business Lines Cooperate

Closely, As Part Of Our Integrated Model, To Meet The Needs Of All Our Clients In a Coordinated Manner

• Corporate &amp

  • Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;

• Commercial, Personal Banking &amp

  • Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;

• Investment &amp

  • Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates. Diversity and Inclusion Commitment BNP Paribas´ Ambition Is To Cultivate An Open And Responsive Environment For All That Encourages Collaboration And Interaction.

We Demonstrate Our Commitment By Actively

Contributing To The Group’s Diversity And Inclusion Strategy And Goals, In Line With The United Nations Sustainable Development Goals.

As Part Of Our Local Corporate

And Social Responsibility - Diversity &amp

• Inclusion Strategy, BNP Paribas Portugal Is Committed To

• Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
• Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society. Remote Working Conditions At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment.

To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.

Commitment towards work/life balance Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

• Please note that only applications submitted in English will be considered.
• In case you are selected for this role, further documentation will be requested to support your hiring process.