Global Customer-to-Cash Lead | Pharmaceutical Industry | Lisbon

• Shape the future of Customer-to-Cash in an international environment.
• Combine operational leadership and transformation.

Sobre o nosso cliente

The organisation operates in the pharmaceutical industry in Lisboa.

Descrição

A successful Customer To Cash Service Delivery Lead' should :

• Lead the day-to-day delivery of customer-to-cash services to support consistent finance operations.
• Coordinate service activities across relevant teams to maintain clear workflows and timely outputs.
• Monitor service delivery against agreed requirements and address operational issues as they arise.
• Review customer-to-cash processes and identify practical improvements to strengthen delivery.
• Maintain clear communication with internal stakeholders on service performance and priorities.
• Track operational activities and provide accurate updates to support informed decisions.
• Help maintain effective process documentation for customer-to-cash activities.
• Work with Accounting & Finance colleagues to resolve service delivery matters efficiently.

Perfil ideal

A successful Customer To Cash Service Delivery Lead' should have :

• Experience coordinating customer-to-cash service delivery activities.
• Strong knowledge of customer-to-cash processes within an Accounting & Finance setting.
• Ability to monitor operational delivery and follow up on process issues.
• Ability to review workflows and identify practical process improvements.
• Clear communication skills for working with internal stakeholders.
• Ability to organise priorities and maintain accurate operational information.

Vantagens

• Permanent contract
• Salary between €58,500 and €71,500
• Meal allowance of €10.46/day
• Social Security under a specific scheme
• Life and disability insurance
• Employee Assistance Program, EAP
• Pension fund contribution
• 27 days of annual leavel
• Annual Bonus

If you're passionate about operational excellence, process improvement, and leading high-performing teams, this is your opportunity to take your Customer-to-Cash career to the next level in a global pharmaceutical environment.