IT Support - English

We are seeking an experienced English speaking IT Support to join our growing team based in Funchal, Madeira (Portugal).

The ideal candidate will actively contribute to safeguard the platform and its users by ensuring that
published content complies with applicable policies, legal requirements, the website’s Terms & Conditions,
and safety standards. They should be confident with general computer operations and familiar with
Microsoft Office applications, common productivity tools, and AI-enabled workflows used to support content review and moderation.

responsabilidades chave

Tasks
 Review and moderate advertisement content using custom-built tools.
 Help ensure users have a safe and secure browsing experience by accurately screening online content.
 Identify and block inappropriate content in line with established moderation guidelines.
 Participate in weekly debriefing meetings with Team Leaders.

competências

For this position, we are looking for a team player with:
A positive and collaborative attitude.
Strong teamwork and communication skills.
A results-oriented mindset, with the ability to stay focused on achieving established goals.
Willingness to work shifts and weekends.
Proficiency in English.
Good general computer skills.
Good knowledge of Microsoft Office.
Familiarity with AI-powered tools and an interest in using AI to support day-to-day content moderation
activities.
Ability to critically evaluate AI-generated recommendations and identify cases that require human review or
escalation.
Willingness to learn and adapt to new AI tools, technologies, and digital workflows.

principais benefícios

 Join a dynamic team in an inclusive and international environment.
 Benefit from a competitive salary and reward system.
 Participate in an MBO program.
 Enjoy a hybrid working model, with 2 remote working days per week.
 Receive an annual personal training budget of EUR 400.
 Receive a food allowance.
 Benefit from private health insurance.