Italian Cash Collection Specialist - Oeiras

Are you ready to be our next Cash Collections Specialist (Italian Speaker)? We're seeking a dynamic individual who thrives on accuracy and enjoys the thrill of financial operations. As a Cash Collections Clerk, you'll play a pivotal role in ensuring the financial processes run smoothly and efficiently! RESPONSIBILITIES: - Management of a centralized mailbox, assigning inbound customer queries - Once logged, prioritize customer queries - Investigate customer queries by liaising with internal departments by both phone and email, to understand the issue. - Uphold or credit the charge in the rental system - Respond directly to the corporate customer or via the credit control team - Building a rapport with the customer and credit control team - Identifying root causes and putting in preventative measures where applicable - Liaise with the data loading KEY SKILLS: - Fluency in Italian (mandatory) and good command of English; - Ability to reconcile high volume transactions; - Good analytical skills; - Professional manner and highly organized; - Ability to multitask; - High standard of numeracy, accuracy and attention to detail; - Ability to work on your own initiative, prioritizing your own work; - Excel advanced or intermediate skills; - MS access knowledge. OFFER: - Opportunity to work in a company in its sector; - Salary conditions compatible with professional experience; - Dynamic and versatile work environment; - Work contract with our client; - Initial and continuous training. - Location: Paço de Arcos, Oeiras Don't let this opportunity slip away, apply now!