Junior Services Ordering and Invoicing Officer

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defense, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in
defense and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and
experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Founded in 2021, the Airbus Global Business Services (AGBS) unit will be contributing to Airbus’ global success and play a vital role in Airbus’ transformation journey in
standardization, harmonization, digitalisation and automation of end-to-end processes (e.g.Procure to Pay) of all overhead functions. Our target is that siloed ways of working/ processes will be a relic of the past within the AGBS. To drive such culture change we are looking for candidates with pioneering spirit that make data-driven decisions and take responsibility for the best outcome of their internal customers. All while embracing a spirit
of problem-solving and living the Airbus values: Customer focus, integrity, respect, creativity, reliability and teamwork.

Our purpose defines why we exist: ‘We pioneer sustainable aerospace for a safe and united world’

responsabilidades chave

For the following scope of Airbus Services: Training, Airframe & Upgrades, Digital solutions, Consulting, Flight Operations, Maintenance & Engineering, the Job holder is in charge of:
● Managing accurate and timely administration of Airbus SAS Services business
transactions:
○ Services orders acknowledgment, acceptance, creation and follow-up and
○ Services invoicing
● Creating and sending invoices and statements to customers;
● Checking the data input to ensure the accuracy of the final bill;
● Fixing billing errors by issuing credit notes;
● Handling customers' ordering and billing queries;
● Ensuring:
○ all processes follow internal and international business standards
○ revenues are booked to the rightful budget destination
● Using Airbus reporting system and providing monthly status:
○ by service and product line
○ For orders lead-time (Acknowledge and Acceptance lead time) and invoices
○ For the list of missing documents (purchase order, service delivery notification, etc.) to each Service Line (operating unit)
● Keeping database(s) up to date (customer service catalog);
● Assisting Training Contract Managers on its daily activities (creation, follow-up and closure of free of charge orders);
● Contributing to Airbus financial targets by securing revenues;
● Acting in compliance with the Process SE.AS.01 “Sell Aircraft and Services”; takes part as required to internal/external regulatory audits; aims at delivering on time and on quality; strictly follows E&C and Export Control guidelines.

competências

Customer focus
Team player
Solution/improvement oriented
Integrity
Good interpersonal communication skills in English
Feedback culture
Autonomous
Rigorous, accountable
Strong organizational /analytical skills
Knowledge of SAP, MS Office and G Suite
Administration experience is a plus
Ability to work under pressure, to manage conflicts

principais benefícios

- Diverse career opportunities within Airbus European core countries or in other regions around the world.
- A hybrid working model, allowing you to combine onsite and offsite work.
- A modern office at Parque das Nacoes, well connected to public transportation.
- A motivated and fun crew to grow and build and shape the GBS together.
- An intense and exciting onboarding experience.