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ServiceNow Manager

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    Detalhes do anúncio

ServiceNow Manager:adecco

Descrição do emprego:

We’re hiring: ServiceNow Manager


Location: Lisbon | Hybrid model (1 day/week on-site)

Contract: Direct contract with our client


We’re looking for a ServiceNow Manager to lead the growth and delivery of ServiceNow initiatives within a dynamic and international environment. This is a strategic leadership role, combining people management, client engagement, solution design, and delivery oversight across complex ServiceNow transformation projects.


Your main responsibilities:
  • Lead and manage ServiceNow teams, fostering collaboration, performance, and professional development
  • Oversee the design, implementation, and optimization of ServiceNow solutions across multiple modules, including ITSM, ITOM, IRM, HRSD, CSM, and others
  • Act as a trusted advisor to clients, understanding business challenges and translating them into scalable ServiceNow solutions
  • Manage project delivery, ensuring quality, timelines, budgets, and client expectations are successfully met
  • Collaborate with internal and external stakeholders to define roadmaps, priorities, and technical strategies
  • Drive governance, best practices, and compliance across all ServiceNow implementations
  • Support business development activities, pre-sales engagements, and proposal preparation
  • Contribute to the growth and continuous improvement of the ServiceNow practice
What we’re looking for:
  • Proven experience leading ServiceNow teams and delivering ServiceNow projects in complex environments
  • Strong knowledge of the ServiceNow platform and its key modules, particularly ITSM, ITOM, IRM, HRSD, and CSM
  • Experience managing stakeholders, clients, and multidisciplinary teams
  • Solid understanding of IT Service Management principles and ITIL best practices
  • Experience overseeing integrations, workflow automation, and platform governance
  • Strong project management, planning, and organizational skills
  • Excellent communication and presentation skills
  • Fluent English, both written and spoken
Nice to have:
  • ServiceNow certifications such as CSA, CIS, CAD, CTA, or relevant module certifications
  • Experience in consulting environments and large-scale digital transformation projects
  • Familiarity with Agile methodologies and delivery frameworks
  • Experience working in international and multicultural environments
  • Business development or pre-sales experience within ServiceNow services


Want to lead impactful ServiceNow initiatives in a global setting?


Apply now and bring your expertise to a high-impact international project

Competências:

Categoria de emprego:  [ Ver todos os empregos de  ]
Requisitos linguísticos:
Tipo de emprego:
Remuneração: Não especificado
Grau académico: não especificado
Anos de experiência: Não especificado
Localização do emprego: Lisboa, Lisboa Lisboa
Tipo de empresa Empregador
Data de publicação: 28/09/2026 / Visto 2 vezes
Informação de contacto
Empresa: adecco


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