Spectacular ServiceNow Developer

We’re looking for bright Spectacular ServiceNow Developers to join our team

At Critical TechWorks, our ServiceNow Developers play a pivotal role in reshaping enterprise service management. As part of a team managing one of the world's largest ServiceNow instances, you'll be at the innovation forefront, creating and maintaining a platform that supports over 300,000 users. This role is perfect for those who relish the challenge of leveraging advanced ServiceNow capabilities, enjoy working in a fast-paced, agile environment, and are passionate about making a significant impact in the enterprise tech space.

• Platform Customization and Maintenance: Develop, customize, and maintain our extensive ServiceNow platform, ensuring it meets the evolving needs of a vast user base.

• Innovative Solution Development: Use your deep expertise in ServiceNow to develop innovative solutions that push the boundaries of enterprise service management.

• Cross-functional Collaboration: Work closely with product owners and other team members to understand detailed requirements and transform them into high-quality software solutions.

• Complex Problem-Solving: Employ exceptional debugging, testing, and problem-solving skills to navigate and resolve complex technical challenges within the ServiceNow ecosystem.

• Code Development and Review: Engage in coding efficient, object-oriented software, and conduct thorough code reviews to ensure maintainability and efficiency.

This is a Rockstar Developer role, our take on the classic Software Developer.

Standing as the brick-and-mortar of Critical TechWorks, it plays a crucial role in designing, developing, building, testing, deploying, and maintaining our product. You can find out more - and check other Development vacancies - at this link.

Whatever you’re working on, here’s the lowdown on the technical skills you’re likely to have:

• At least 1 year of experience using ServiceNow platform, namely ServiceNow modules and APIs, Custom Apps development and deployment practices.

• Exceptional debugging, testing, and problem-solving skills.

• Expertise in coding efficient, object-oriented, and modularised software.

• Experience in Java and object-oriented JavaScript and working with JavaScript libraries, such as Angular/React JS, Bootstrap, jQuery, and Prototype.

• Good knowledge of AJAX, JSON, XML, SOAP, REST, and associated frameworks.

CTW's Daily Toolkit

Apart from strong technical skills, our fast-paced, fully agile environment values autonomy, teamwork, interaction, and resilience. Therefore, our Platform Product Visionaries should:

• Embrace agile practices, especially Scrum, leveraging its events to foster a high-performing team.

• Be cross-functional, developing new skills to enable a team that owns the entire product lifecycle.

• Apply standard engineering practices using tools like version control,, and dashboards for organized development.

• Adopt DevOps best practices, including Continuous Integration/Continuous Deployment (CI/CD) pipelines for building, testing, and deploying reliable software.

• Operate software post-deployment, including outside working hours if needed (extra compensation applies).

• Travel abroad occasionally to support all phases of product development.

• Have excellent English oral and written skills. German communication skills will be a plus.

• We value diversity and encourage applications from individuals with varied backgrounds and experiences. For this position, candidates must already have the legal right to work in Portugal at the time of application.

Who we are

Critical TechWorks seeks a distinct and treasured corporate culture, that is very much our own. This means:

• Growth and Innovation: Be a key player in shaping the future of mobility through innovative

• Engineering Excellence: Immerse yourself in an environment valuing engineering process, where we create, innovate, lead, and make a tangible impact.

• Autonomy and Collaboration: Thrive in a culture that blends autonomy with teamwork, contributing to groundbreaking developments.

• Continuous Learning: Embrace constant skill enhancement in a dynamic workplace, where your contributions impact cutting-edge technology projects.

Join Critical TechWorks on our journey of innovation, excellence, and redefining the future of motion, one product at a time.

Ready to see what your recruitment journey looks like? Discover it here.

Notice: Apply to only one job; our Talent Team will analyze your profile and consider you for all relevant positions.

At Critical Techworks we are creating an inclusive culture that values our people’s different viewpoints and experiences, regardless of sexual orientation, gender, age, color, ethnicity, religion, or disability.

Our recruitment process is flexible and accessible to ensure fairness. If you need any adjustments to showcase your skills, let us know during your application. We’ll support you with care and confidentiality.

As part of our recruitment process, we may use AI-supported tools to assist in screening and organizing applications. These tools support our recruiters in structuring information, but do not make hiring decisions independently. All recruitment decisions are made by qualified human recruiters with full oversight. 

Tipo de contrato: FULL_TIME