Oferta: English Customer Technical Advisor:Cross Border Talents

View Cross Border Talents profile and job listings

Descrição do emprego:

Anúncio de emprego:

English Customer Technical Advisor

ID:
   . 8542727
Data:
   . 15-12-2024
Empregador:
   . Cross Border Talents
País da Emprego:
   . Portugal
Distrito:
   . Lisboa
Categoria(s):
   . Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
   . Informação exclusiva JobMatch

Descrição da Empresa

CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europa, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.

Descrição do anúncio :

At the moment Cross Border Talents is looking for English speakers to work in Lisbon, Portugal . Are you interested in moving abroad?

Your Role as a Customer Technical Advisor:

   » Respond and record consumer inquiries/questions raised through free phone lines for customers;
   » Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
   » Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
   » Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
   » Troubleshoot through the use of open questions, support documents, and system training;
   » Offer recommendations to common problems or frequently asked questions.

Requirements for the Customer Technical Advisor:

   » HighSchool Diploma or Higher
   » Native/Fluent English;
   » Good level of English, C1;
   » Writing speed: 20 words per minute;
   » Active Listening;
   » Good Problem-Solving Skills;
   » Strong troubleshooting skills.

Cross Border Talent's Offer:

   » Paid travel Expenses;
   » Possibility of Accommodation
   » Renewable contract of 12 months;
   » Health Coverage and Private Health Care;
   » Attractive Salary with performance bonus;
   » Working hours: 40h per week = is 8 hours per day / 5 days a week;

Competências:

Categoria de emprego:	Não esp. [ Ver todos os empregos de Não esp. ]
Requisitos linguísticos:
Tipo de emprego:
Remuneração:	Não especificado
Grau académico:	não especificado
Anos de experiência:	Não especificado
Localização do emprego:	Lisboa, Lisboa, Lisboa
Tipo de empresa	Empregador
Data de publicação:	2025-07-25 / Viewed 937 times
Informação de contacto
Empresa:	Cross Border Talents
Endereço:	Travessa da Cova da Moura, nº2

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