Anúncio de emprego: Slovak Customer Support Agent | Lisbon, Portugal:Cross Border Talents

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Descrição do emprego:

Anúncio de emprego:

Slovak Customer Support Agent | Lisbon, Portugal

ID:
   . 8578080
Data:
   . 02-12-2024
Empregador:
   . Cross Border Talents
País da Emprego:
   . Portugal
Distrito:
   . Lisboa
Categoria(s):
   . Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
   . Informação exclusiva JobMatch

Descrição da Empresa

CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europa, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.

Descrição do anúncio :

Cross Border Talents is recruiting Slovak Customer Support Agents to work in Lisbon, Portugal.

 
Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers while working with prestigious worldwide brands.
 

Your Role as a Customer Support Agent:

   » Answer inbound calls and customer inquiries.
   » Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner.
   » To maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
   » To troubleshoot through the use of open questions, support documents, and system training.
   » To be able to offer recommendations to common problems or frequently asked questions.
 

You Bring:

   » Fluency in Slovak  (C1/C2 Level or Native);
   » Good knowledge of English (B2 level);
   » Typing Speed: 25 words per minute;
   » Availability to work in rotating shifts;
   » Good computer skills;
   » Any kind of previous experience or contact with clients;
   » Excellent communication skills;
   » Good listening and empathy skills;
   » Good time management skills;
   » Team spirit and flexibility.
 

Benefits:

   » Competitive salary;
   » Meal vouchers;
   » Fixed-term, renewable employment contract;
   » Private health insurance after 6 months of contract signature (additionally to the standard insurance);
   » Sports activities and much more!!

Competências:

Categoria de emprego:	Não esp. [ Ver todos os empregos de Não esp. ]
Requisitos linguísticos:
Tipo de emprego:
Remuneração:	Não especificado
Grau académico:	não especificado
Anos de experiência:	Não especificado
Localização do emprego:	Lisboa, Lisboa, Lisboa
Tipo de empresa	Empregador
Data de publicação:	2025-07-24 / Viewed 1241 times
Informação de contacto
Empresa:	Cross Border Talents
Endereço:	Travessa da Cova da Moura, nº2

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