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Oferta: Training Planning Coordinator- Lisbon:ClaranetDescrição do emprego:Anúncio de emprego: Training Planning Coordinator- LisbonID:. 8583544 Data: . 04-12-2024 Empregador: . Claranet País da Emprego: . Portugal Distrito: . Lisboa Categoria(s): . Informática e Tecnologias Intervalo salarial: . Informação exclusiva JobMatch Descrição da EmpresaFundada em 1996, a Claranet evoluiu de um inovador e pioneiro ISP (Internet Service Provider) para a liderança como Managed Services Provider independente, reconhecida pelo Quadrante Mágico da Gartner, de Managed Hybrid Cloud Hosting (Europa). A Claranet é o maior fornecedor europeu independente de serviços geridos, oferecendo soluções integradas de IT, nas áreas de hosting, cloud, redes, segurança e workplace. Com mais de 2.200 colaboradores distribuídos por nove países (Reino Unido, Portugal, França, Alemanha, Holanda, Espanha, Brasil, Estados Unidos e Itália), a Claranet tem como missão global construir uma relação de confiança duradoura com cada um dos seus clientes, ajudando-os a focar os seus recursos na inovação e criação de valor para o seu negócio.Descrição do anúncio :We are passionate about what technology can do.We want to continually improve our service, people and technology. We are proud that our customers benefit from our knowledge and experience. We are Claranet and if you share our beliefs, we are looking for you! Because we aspire to do more and better, we are looking for a Training Planning Coordinator to integrate our client's internal team, based in Lisbon. Job Description» Establish and maintain relationships with new and existing stakeholders, internal groups, and partners for a strong network and open communications» Learn, live, and coach the company's culture and values. Lead through change by bringing clarity, generating energy, and delivering success » Build the delivery plan for an agreed customer skilling plan by partnering with training Program Managers, Customer POC and ESI Ops Teams (Trainer Scheduling, Delivery Ops, etc.) to organize the delivery specific details » Communicate delivery plan to TPM and Customer POC for sign off/approval (subsequently, communicate the registration links for the plan – until automated) » Manage the delivery plan – monitor plan execution, make iterations, and monitor registration » Entering new deliveries in D365 » Manage updates to existing deliveries » Obtain required Information for delivery scheduling » Manage registration, highlighting low enrolment early on (TPM, customer POC) » Provide registration and delivery status reports » Manage Registration Links to send to customer » Interface with Scheduling and Operations Teams » Coordinate logistical arrangements for training sessions with customer POC and Operations teams » Contribute to the role stabilization and maturity » Influence future tool upgrades to support automation objectives QualificationsExperiences Required: Education, Key Experiences, Skills and Knowledge:» Proven?experience as a?trusted advisor in engagement and influence with stakeholders » Proven effectiveness driving complex multi-stakeholder planning processes » This role requires a deep knowledge of, and passion for learning operations and its associated services » Ability to negotiate and provide alternative solutions » Strong communication skills (both written and verbal), good collaboration and negotiation skills, and the ability to work effectively across groups » Customer and stakeholder expectation management skills » Attention to detail, highly organized and strong process-focused aptitude » Strong organizational skills and ability to positively influence others » Able to think creatively, be analytically minded, objective and independent » Can deal with ambiguity and thrive in a highly dynamic fast-paced environment » Team player with excellent interpersonal skills. Ability to communicate effectively across all levels of the organization and with external stakeholders. » High energy and a “can do” attitude. Ability to motivate self and others Additional Information» The contractors have to have full English proficiency plus 1 additional language skills as per below:» 1 English + Spanish speaker » 1 English + German speaker » 1 English + French speaker » 1 English + Russian speaker Competências:
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