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    Detalhes do anúncio

Employee Relations Specialist in Lisbon:Teleperformance Portugal S.A.

Descrição do emprego:

What you can expect

As an Employee Relations Specialist, you’ll be the go-to expert for navigating sensitive, high-impact HR issues; with a strong focus on disciplinary actions and redundancy processes. You’ll work hand-in-hand with leaders and local labor authorities to ensure every step is handled with fairness, clarity, and full legal compliance.

This isn’t a behind-the-scenes role, you’ll be at the heart of conversations that shape policy, drive transparency, and protect both people and the business. If you’re confident in your legal expertise, thrive under pressure, and want to make a real impact in a fast-moving, people-first environment, we want to hear from you.

What you'll do

  • Lead and manage redundancy processes, ensuring compliance with labor laws and providing support to affected employees;
  • Prepare, review, and finalize all redundancy-related documentation and agreements;
  • Collaborate with legal advisors to ensure all redundancy actions are legally compliant and defensible;
  • Serve as a key contact with labor authorities; handle communication, reporting, and inspections;
  • Oversee disciplinary processes, including investigations, documentation, and implementation of actions;
  • Address employee grievances, promote engagement, and support a positive workplace culture;
  • Provide HR guidance to managers and employees on policies and employee relations;
  • Develop, implement, and update HR policies and procedures, ensuring organizational compliance;
  • Identify training needs and coordinate HR-related training sessions and development programs;
  • Monitor and drive adherence to HR policies while supporting employee growth and performance.

What you'll need

  • Bachelor’s degree in Human Resources, Business Administration, or Legal (preferred);
  • Proficiency in Portuguese (C2) and English (C1 minimum);
  • Minimum of 5 years of experience, with a strong focus on redundancy processes and disciplinary actions;
  • Experience working with labor authorities and legal advisors;
  • Extensive knowledge of labor laws and regulations;
  • Excellent negotiation skills and the ability to handle complex negotiations effectively;
  • Strong legal background and understanding of legal frameworks related to HR;
  • Excellent communication and interpersonal skills;
  • Ability to handle sensitive and confidential information with discretion;
  • Strong organizational and problem-solving skills.

Benefits

  • Health Insurance from the moment you join our team;
  • Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
  • Access language courses, sport activities and social events;
  • Grow with us through our initial and continuous training and personal development;
  • Easy public transport access to our offices.

Competências:

Categoria de emprego:  [ Ver todos os empregos de  ]
Requisitos linguísticos:
Tipo de emprego:
Remuneração: Não especificado
Grau académico: não especificado
Anos de experiência: Não especificado
Localização do emprego: Lisbon, Lisbon Lisboa
Tipo de empresa Empregador
Data de publicação: 07/08/2026 / Visto 1 vez
Informação de contacto
Empresa: Teleperformance Portugal S.A.


Candidatura Online