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October 20 2021  PortuguesePortuguese

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Oferta: IT Support Technician:

Descrição do emprego:

IT Support Technician (M/F)

St. Julian’s School

14.10.2021 | | Referência: 2031740

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Descrição da Empresa

We are looking for a Field Technician to join our team.

As part of this team, you will provide support to over 1400 users, adults and children, in an educational environment. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, tablets and more.

Some of your specific duties in this role will include responding to support calls to troubleshoot and resolve them. You can also anticipate configuring and loading software on devices locally or via a MDM solution, as well as provide support to cabling infrastructure (wall plugs, patching, etc.)



Perfil do Candidato

- Three or more years of experience in a IT Support environment, or the equivalent combination of formal education, training, and experience;
- Fluent in English;
- Degree in a computer-related field equivalent to QNQ level 4 desired;
- Attention to detail and excellent troubleshooting and problem-resolution skills;
- Ability to adhere to and meet deliverables following strict service level agreements;
- Knowledge of computer hardware and software including recent Mac and Microsoft operating systems and Google Workspace;
- Knowledge of classroom Audio Visual equipment;
- Knowledge of Mac and Microsoft common desktop applications;
- Knowledge of iOS platform hardware and software;
- Working knowledge of Cisco Meraki or Jamf;
- Basic bash scripting skills desired;
- Excellent customer service skills;
- Ability to prioritize among multiple, competing requests;
- Regular attendance and punctuality are vital.



Contacto

Please submit a recent CV and a letter of application, both documents in English, to the school’s Head of HR hr.psoares@stjulians.com outlining relevant experience and why would you like to become part of St. Julian’s team, indicating the name, role and contact details of at least two professional referees, one of whom should be your current/most recent employer.



Observações

Closing date: 1st of November 2021
St. Julian’s School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As such, all offers of employment are subject to a criminal record check



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Data de publicação: 2021-10-14 / Viewed 9 times
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